Privacy Policy

This Privacy Policy is intended to describe our general privacy practices and may also include information for users in locations with specific privacy rights, including California residents where applicable.

Grey Sky Graphics Social Media Services

Effective Date: Enero 2026

Grey Sky Graphics Studio (“Grey Sky Graphics,” “GSG,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, book a consultation, purchase a package, subscribe to a standalone service, or work with our team.

By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect information you choose to share with us, including:

• Name
• Business name
• Email address
• Phone number
• Billing details
• Website URL
• Social media handles
• Brand information
• Project goals
• Content needs
• Visual references
• Logos, images, videos, documents, and brand assets
• Feedback, approvals, revision notes, and project communication

We may also collect basic website information such as browser type, device information, pages visited, and general website activity.

California Privacy Rights

If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include the right to:

• Know what personal information we collect, use, disclose, or share
• Request access to the personal information we have about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Opt out of the sale or sharing of personal information, if applicable
• Limit the use or disclosure of sensitive personal information, if applicable
• Not be discriminated against for exercising your privacy rights

Grey Sky Graphics does not sell personal information.

We may share limited information with trusted service providers only when needed to operate our website, process payments, manage projects, provide creative services, communicate with clients, or support marketing and analytics.

To make a California privacy request, you may contact us at:

Email: info@greyskygraphics.com

Please include your name, email address, and the type of request you are making. We may need to verify your identity before processing your request.

If you use an authorized agent to submit a request on your behalf, we may request proof that the agent has permission to act for you.

2. How We Use Your Information

We use your information to provide, manage, and improve our services.

This may include:

• Responding to inquiries
• Booking consultations
• Preparing quotes or service recommendations
• Processing payments
• Managing onboarding
• Assigning a Project Manager to your account
• Creating social media content, email campaigns, videos, graphics, ads, SEO materials, and related deliverables
• Managing feedback, revisions, approvals, and monthly updates
• Sending important service or billing communication
• Improving our website and client experience
• Meeting legal, tax, or business obligations

We do not sell your personal information.

3. Client Brand Assets and Project Materials

When you work with Grey Sky Graphics, you may provide brand assets such as logos, photography, videos, fonts, website content, product information, social media access, or campaign details.

We use these materials only to provide the services you requested, including:

• Monthly social media packages
• Content design
• Short-form video
• UGC-style videos
• Brand lifestyle or promotional videos
• Email marketing
• Other approved creative services

You are responsible for making sure you have the rights, licenses, or permissions to share and use any materials provided to us.

4. Communication and Project Management

Once your service begins, your team may be assigned a dedicated Project Manager.

Your Project Manager will be your main point of contact for onboarding, deliverables, feedback, approvals, and monthly communication.

We may store project-related messages, files, notes, timelines, and approvals so we can manage your account properly and provide a consistent service experience.

5. Payments and Billing

Payments may be processed through third-party payment providers such as WooCommerce, Stripe, PayPal, or other secure platforms we may use.

Grey Sky Graphics does not store full credit card numbers on our own servers. Payment providers may collect and process billing information according to their own privacy and security policies.

Monthly social media packages may be billed month to month or annually, depending on the option selected.

Standalone services are billed monthly and continue until canceled according to the applicable service terms.

6. Third-Party Tools

To operate our business and provide services, we may use trusted third-party tools for:

• Website hosting
• Payment processing
• Email marketing
• Scheduling
• Project management
• File sharing
• Analytics
• Communication
• Advertising
• Social media management
• SEO support

These providers may access limited information only as needed to help us operate our services.

7. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use our website, improve performance, and support marketing efforts.

You can adjust or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

Some cookies or pixels may be used for analytics or advertising purposes. If required by applicable law, California residents may request to opt out of certain data sharing related to targeted advertising.

8. Email Communications

If you submit your email address, book a consultation, purchase a service, or contact us, we may send you emails related to your inquiry, project, account, billing, or service updates.

We may also send occasional marketing or promotional emails. You can unsubscribe from marketing emails at any time.

Service-related emails may still be sent when necessary to manage your active account or project.

9. How We Protect Your Information

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.

However, no online system, website, email platform, or file-sharing method is completely secure. By working with us online, you understand that digital communication carries some level of risk.

10. How Long We Keep Information

We keep personal, business, billing, and project-related information only as long as needed to:

• Provide services
• Maintain business records
• Manage active or past client accounts
• Meet legal, tax, or accounting requirements
• Resolve disputes
• Improve our internal process

Project files and brand assets may be archived for reference unless deletion is requested, subject to legal, business, or operational requirements.

11. Sharing Information

We do not sell, rent, or trade your personal information.

We may share limited information only when necessary with:

• Payment processors
• Team members or contractors involved in your project
• Hosting, analytics, or technology providers
• Legal, accounting, or professional advisors
• Government or legal authorities if required by law

Any sharing is limited to what is necessary to provide services and operate our business.

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12. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your information
• Ask us to correct inaccurate information
• Request deletion of certain information
• Opt out of marketing emails
• Ask us to limit certain uses of your information

To make a request, contact us using the information listed below.

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13. Client Responsibilities

By working with Grey Sky Graphics, you agree to provide accurate information and only share content, images, videos, logos, trademarks, music, copy, or other materials that you own or have permission to use.

Grey Sky Graphics is not responsible for claims related to materials provided by the client without proper rights, permissions, or licenses.

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14. Links to Other Websites

Our website, emails, or deliverables may include links to third-party websites or platforms.

We are not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing their privacy policies before sharing information with them.

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15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, tools, legal requirements, or business operations.

The updated version will be posted on this page with a new effective date.

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16. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact us:

Grey Sky Graphics Studio
Email: info@greyskygraphics.com
Website: www.greyskygraphics.com